Back Office Division

What we do

In the Back Office Division, we provide essential support to U.S. companies by handling customer service, payroll, accounts payable and receivable, and financial management. We ensure smooth day-to-day operations by managing key administrative and accounting tasks, allowing our clients to focus on growing their businesses.

Our work is all about precision and efficiency. Whether it’s responding to customer inquiries, managing payroll, or maintaining financial records, we ensure everything runs seamlessly. Our clients rely on us to handle their back-office needs so they can succeed in a competitive market.

Roles in the Back Office Division

Customer Service Specialist

As a Customer Service Specialist, you’ll be the first point of contact for clients, answering inquiries, resolving issues, and providing support to ensure a positive experience. You’ll communicate with customers via phone, email, or chat, handling questions related to products, services, and accounts.

This role develops your communication and problem-solving skills, as well as your ability to handle multiple tasks in a fast-paced environment. It’s a great opportunity to build relationships with clients while representing our company’s commitment to quality service.

Payroll

In the role of Payroll Specialist, you’ll manage the accurate processing of payroll for U.S. companies, ensuring employees are paid on time and in accordance with local regulations. You’ll handle tasks such as calculating wages, taxes, and deductions and maintaining detailed payroll records.

This position sharpens your attention to detail, organizational skills, and proficiency with payroll software. Working in payroll also gives you a deep understanding of U.S. labor laws and payroll systems, making it a key function in any business’s back office operations.

Accounts Receivable Specialist

As an Accounts Receivable Specialist, you’ll oversee the billing and collection processes for our clients, ensuring timely payments from customers. You’ll track invoices, follow up on overdue payments, and work closely with the accounting team to maintain accurate financial records.

This role enhances your financial analysis, communication, and negotiation skills. Managing accounts receivable is essential for maintaining cash flow, and it’s a role that gives you hands-on experience in financial management.

What makes a good back office expert?

• Great communication

• Attention to details

• Problem-solving skills

• Strong organizational abilities

• Proficiency with online tools

”As an Accounts Receivable Specialist, my day starts with posting incoming payments. I review outstanding invoices and follow up with the customers to ensure payments are on track.

I spend a lot of time analyzing accounts, sending reminders, and working closely with clients to collect outstanding cash balances.

What makes the job fun is the problem-solving aspect - every day brings a new challenge, and I enjoy finding solutions that work for both our clients and our team. Plus, it’s rewarding to see the direct impact of my work on the company’s cash flow.”

Maciej, Accounts Receivable Specialist

Employee testimonial